DPSA ICT Governance Framework PDF
DPSA ICT Governance Framework PDF
Value of the use of ICT in service delivery
- Improved operational integrity – ICT enables business operation whilst enhancing confidentiality, integrity and availability of information (right time, place, format and context)
- Improved service delivery – ICT contributes to the continuous improvement of service delivery in terms of economy, efficiency, effectiveness, equity and business and environmental sustainability
- Improved state and citizen security – ICT ensures that unlawful access to information and systems is prevented, detected and responded to See Also: DPSA Circular <<Apply Now
- Improved reporting – enables the business to measure the achievement of its objectives
Creating Enabling Environment
Policy Environment:
• CGICT Policy/Framework:
–Departmental CGICT Policy
Quick Links:
• CGICT Charter:
–How policy will be implemented:
–ICT Strategic Committee
–ICT Steering Committee
–ICT Operational Committee
–Role of Business
–Role of GITO
Foundation of the Framework:
• Principles
–Accountability at EA & HoD & Executive Management – level
• Practices
–Cascade for implementation of principles
Dept Executive Management:
- Determine prioritised strategy
- Consider major ICT expenditure and risks
- Monitor achievements of ICT versus departmental requirements
ICT Operational Committee:
- Monitor day-to-day management
- Monitor operational ICT and service levels
- Monitor roll out of projects
Dept Business Management:
- Conceptualise strategy for approval
- Oversee/monitor implementation
- Report on major ICT expenditure, risk protection of information
- Consider availability/reliability of information systems and infrastructure
Support and line function management:
- Conceptualise use of ICT in service delivery and its requirements/service levels
- Determine information protection requirements
- Lead business change in implementation of information systems
- Monitor whether value is realised
GITO and office of the GITO:
- Research technology and advise business
- Lead technical change of implementation of information systems and infrastructure
- Provide information systems technology, infrastructure and operations
- Conceptualise plan for information systems and infrastructure renewal, modernisation, updates, replacements and operations
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